Job Description

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Core Managed is looking for someone that has the desire to join a fast-growing company.

vCIO means something different at various technology companies.

At Core Managed this role executes on all proactive client strategy activities, including quarterly technology assessments, development of IT budgets, business IT process reviews, and vendor management.

Most importantly, there are no sales objectives and our vCIO compensation is not variable.

Skills Required:

Having worked within an issue tracking (ticketing) system in the past. Experience with ConnectWise Manage and/or HubSpot CRM is a strong plus.

• Develop expertise in client-specific industries and provide guidance on best practices
• Develop strong trust-based relationshipswith key client contacts,built from a consistent cadence of interactions
• Execute on internal plans to increase clients’ alignment to our client standards
• Developandscope clientexistingproject quotes
• Perform sales engineeringin tandem with sales team for new client leads (managed services, projects, etc.)
• Coordinate withproject manager and service team onclient projects
• Own the client relationship(retention/renewals)and overall direction of the client’s IT environment
• Contribute tothe perpetual enhancement ofinternal documentation frameworks and standard operating procedures

Required Habits:

• Ability to relate to clients and speak to non-technical end users
• Ability to remain calm under pressure
• Great writing skills for end-user communication as well as documentation of actions
• Being willing to follow written process
• Understand basic troubleshooting (cause/effect, following-the-chain) when there is no process
• Team player, ready to dive into a diverse team of talented people

Requirements:

• Bachelor’s degree or higher preferred; associate degree required
• Experience at a Managed Service Provider or other outsourced IT firm highly desired
• Reliable vehicle
• Pass a drug test and background check

HR Stuff:

• Full medical benefits (1st Day)
• Annual Bonus
• 18 days of PTO
• 401Kwith 4% match
• Full-time
• Salary 80-100K
• Candidate should be local to ourFairfaxoffice(Fairfax, VA/Northern VA DC Metro)

Company's website:

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Internet Publishing

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Deputy Director, Office of Finance and Operations

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Job Tags

Full time, Work at office, Local area,

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