Job Description

Job Description

Job Description

AMT Travel, part of the Travel Leaders Network, has been in the travel business for over 39 years! Our team of experienced and professional Travel Advisers assist travelers with both international and domestic leisure air, car, tour, cruise, vacation packages and custom FIT reservations. We are looking for full time, experienced and enthusiastic Travel Adviser to join our team.

What you will do:

AMT Travel is seeking a Travel Agent who can provide services and sells domestic and international airline tickets, car rental, hotel, cruises, vacation packages and travel insurance to Leisure Travel Clients/Customers through an in-bound telephone environment.

In this position, you will have the opportunity to:

• Determines customer needs based on individual consultation and emphasizes preferred vendors as appropriate.
• Consummates sales by making necessary travel arrangements and advises Leisure travelers/arrangers of various travel information including cancellation/change penalties, schedules, and fares.
• Receives, investigates, and provides timely resolution to travel problems and issues.
• Certified Travel Counselor designation, college level coursework, technical school, or related work experience.
• Experience as a lead/senior travel agent.
• Computerized reservation system equipment

How you will benefit:

Our AMT Travel Agents earn a competitive hourly rate based on experience.

• Full time, paid training
• Work days are Monday thru Friday
• Excellent and comprehensive benefits packages are just another reason to work for the AMT Travel Team. Benefits include:

• 401k Match
• Medical
• Dental
• Paid Holidays

Qualifications

We’re looking for candidates who :

• Have a high school diploma or equivalent
• Have 5 years minimum experience as a travel agent.
• Extensive travel agent experience with emphasis on domestic and international airline transactions done through the Sabre Computer Reservation System (CRS) and auto-faring of transactions.

• Car, Hotel, and Insurance knowledge
• Tourism nomenclature
• Cruise knowledge
• Tour and FIT knowledge
• Plan and book complex international and domestic itineraries, hotel, car, and rail reservations

• Meet or exceed established performance, production, and quality standards
• Review all fare options, and provide enhancements to the basic travel purchase, including hotels and cars
• Perform basic mathematical skills including percentages
• Communicate effectively in the work environment and with the public
• Plan and organize with attention to detail and accuracy throughout the selling/servicing process
• Work in a team environment to promote member/customer satisfaction
• Learn and use a variety of travel-related information including geography and travel resource material
• Work independently with minimal supervision
• Offer advice on the destination and be knowledgeable about making transportation and accommodation requests

• Keep up to date of developments in foreign countries that may influence travel arrangements or make a destination unsafe
• Be knowledgeable about passport and visa requirements for international travelers
• Familiarity with the internet
• Be knowledgeable about Travel Entry Requirements and Protocols for Domestic and International Destinations
• Ability to troubleshoot minor computer issues.
• Desire and capability to work in person in an office.

What it’s like to work for us:

We serve our clients by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest, and ethical work environment. We lead in everything we do by offering best-in-class products, benefits, and services. And we value our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable.

All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, and realizing our differences makes us stronger.

Job Type: Full-time

Benefits:

• 401(k)
• Dental Insurance
• Health insurance
• Paid time off
• FAM Allowance
• Paid Holidays

Schedule:

• 8-hour shift Monday thru Friday

Supplemental pay types:

• Bonus pay

Experience:

• Sabre CRS system: 3 years (Required)
• Travel Agent: 3 years (Required)
• Background check required

Work Location: West Covina, CA or remote

We are full service luxury travel company. We also have corporate travel. Very family oriented office.

Company Description

We are full service luxury travel company. We also have corporate travel. Very family oriented office.

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