AAC is looking for an experienced Technical Program Manager to join its talented and growing Haptics team. This person will focus on thermal systems / components such as vapor chambers and heat pipes, etc. Will build strong customer relationships through dedicated customer service and product development. They will become the voice of our customers and work closely with our engineering and management teams in China.
Responsibilities include, but are not limited to:
Technical interface for customer team in Cupertino; present technical documents and discuss design solutions.
Identify and communicate effectively with key stakeholders including the factory engineering/manufacturing teams and our customers to share priorities and goals.
Identify, highlight, and drive priorities that are not always fully defined.
Coordinate and support customer visits to the AAC factory and ensure all discussion topics are covered efficiently and effectively.
Be available as needed to assist customers and colleagues even outside of normal business hours.
Approximately 40% international travel primarily to Asia to assist with customer visits/build activities.
Qualifications
B.S. Mechanical Engineering degree and 3+ years work experience in a technical setting.
Ability to understand complex mechanical assemblies.
Experience in designing thermal systems and components.
Experience performing multi-phase thermal simulations.
Strong root cause analysis, deductive reasoning, and FMEA skills pertaining to thermal component and systems.
Experience with sheetmetal, MIM, CNC, and plastics design and manufacturing processes.
Familiar with statistical process control as it relates to part tolerances and assembly process (CP, CPK, tolerance analysis, etc).
Working knowledge of GD&T and ability to interpret engineering part and assembly drawings.
Comfortable with standard productivity and communication tools such as Microsoft Powerpoint and Excel; familiarity with MacOS desired.
Very well organized, both in the digital world and the real world.
Fluent in English speaking and writing. Comfortable in communicating with all levels of employees and management.
[Desired] Experience with advanced thermal technologies, materials, or processes.
[Desired] Experience in product development of high-volume production products/components (design and/or manufacturing emphasis)
[Desired] Experience and/or knowledge of automated assembly processes
[Desired] Mandarin speaking and experience traveling in China.
[Desired] Experience working with factories in China.
[Desired] Enjoys working with people of diverse backgrounds and personalities.
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