Receptionist Job at PetVet Care Centers, Rocklin, CA

ZHZZeTRBYkpFRm1xNWMrYWRSV3A5dnZTS3c9PQ==
  • PetVet Care Centers
  • Rocklin, CA

Job Description

Position Overview: The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • Knowledge of clerical procedures and ability to organize files and records
  • Excellent customer service skills, providing courteous and prompt assistance
  • Accurate cash handling and cashiering abilities
  • Strong multitasking skills with attention to detail
  • Flexibility in scheduling, including weekends and holidays
  • Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Pay Range

$16.50—$18.50 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

Job Tags

Holiday work, Local area,

Similar Jobs

Highpoint Health - Sumner with Ascension Saint Thomas

Registered Nurse (RN) Emergency Services Job at Highpoint Health - Sumner with Ascension Saint Thomas

 ...Registered Nurse (RN) Emergency Services at Highpoint Health - Sumner with Ascension Saint Thomas summary: Registered Nurse (RN) in Emergency Services providing specialized care in a Level 3 Trauma Emergency Room. Responsible for patient assessment, trauma management... 

Lamark Media

SEO Manager Job at Lamark Media

 ...Lamark Media (Lamark) is an integrated digital marketing firm driven by a simple philosophy: create extraordinary marketing campaigns...  ...to our clients, and ultimately, their customers. Manager, SEO We are looking for an experienced Manager, SEO to be the strategic... 

Career Group

Project Manager Job at Career Group

 ...Role: Temp Project Manager Real Estate Team Company: Confidential Major Apparel Company Location: On-site | Marina del Rey,...  ...applicants, please view our Privacy Notice here: OTHER CA/REMOTE: California applicants, please view our Privacy Notice here:... 

Nikkis Adventures, LLC

Travel Agent Job at Nikkis Adventures, LLC

Nikkis Adventures Travel Agency is seeking motivated, detail-oriented, outgoing, positive individuals with...  ...Travel experience is a plus! About this Position: Remote opportunity- work from anywhere!! Independent agent position- 1099 Free personal business website... 

Wyndy

Part-time sitter needed for two boys near UH, TX Job at Wyndy

 ...18 - $32 per hour Start Date: Mid-Week Location: Houston, TX Job Description Part-time sitter needed for two boys near UH, TX. Must provide supervision and support for children during designated hours. Maintain a safe and nurturing environment. Parent...