Job Description
We are seeking a Billing Coordinator to join our team. As the billing coordinator you will play a crucial role in creating a good rapport with patients/billing parties/insurance companies. Your main responsibilities will include:
-Submitting daily billing claims, following up on claim denials, posting insurance payments.
-Verifying insurance eligibility and notifying responsibility party of benefit changes.
- Greeting and welcoming clients and visitors with a friendly and professional demeanor
- Answering a large volume of phone calls, taking messages, and directing calls to the appropriate person or department
- Scheduling appointments and managing calendars
- Managing incoming and outgoing mail and packages
- Providing excellent customer service by addressing inquiries and resolving issues in a timely manner
Skills
To excel in this role, you should possess the following skills:
- Must be comfortable conducting financial conversations, maintaining professionalism
- Strong organizational skills with the ability to multitask effectively
- Proficiency in using office equipment such as computers, printers, and phone systems
- Excellent verbal and written communication skills
- Customer service-oriented mindset with the ability to handle difficult situations professionally
- Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Previous experience in medical/dental billing
- Bilingual (English/Spanish) greatly preferred
If you are a detail-oriented individual with exceptional organizational skills and a passion for providing excellent customer service, we would love to hear from you. Join our team as a Billing & New Patient Coordinator and contribute to creating a positive and welcoming environment for our clients.
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