LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

ZC9zejVRSElGbCtnNU1XWmNSdXQ5ZmJiSWc9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home,

Similar Jobs

DataAnnotation

Game Developer - AI Trainer Job at DataAnnotation

 ...Salary: $119,017 - 119,017 per year Requirements: ~ We are looking for a game developer to join our team and help train AI models. You should possess an expert level of statistical and mathematical reasoning. While a completed or in-progress Master's or PhD is preferred... 

Nexvel

Google Ads Specialist Job at Nexvel

 ...through strategic, performance-driven advertising. As a Google Ads Specialist , youll join a collaborative team of creatives, developers...  ...25 years of experience managing Google Ads campaigns (agency experience preferred) Google Ads Certified (or willing to get... 

Sittercity

Full time sitter for 3 loving and energetic kids. Job at Sittercity

They are very energetic, love going outdoors, likes watching you and NetflixMake sure they are having fun but also enforce authority and discipline.

Indygene

Marketing Internship - Remote Job at Indygene

 ...services to navigate complex business challenges. Position Overview: Indygene is seeking a motivated and creative Remote Marketing Intern to join our team. This role is designed to provide you with hands-on experience in digital marketing, content creation,... 

Tidewater Staffing

Rigger Job at Tidewater Staffing

 ...Tidewater Staffing is currently seeking Riggers for work in Norfolk, VA. Job Description: JOURNEYPERSON 4 (Rigging) Fabricates, installs and repairs rigging and weight handling gear on ships. Attaches hoists and pulling gear to lift, move, remove, install or position...