Customer Service Representative Job at Cymbiotika LLC, San Diego, CA

ZFBjdzdRZktHMXlnNHNTVmR4T3Q4UGJZS1E9PQ==
  • Cymbiotika LLC
  • San Diego, CA

Job Description

Job Description:

NOT REMOTE MUST LIVE IN SAN DIEGO - Entry Level position starting at 40k

We are looking for a motivated and experienced Customer Experience Advocate to join our Cymbiotika team! As a Customer Experience Advocate, you will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.

As a Customer Experience Advocate, you are the voice of the company, specializing in extensive product knowledge, record keeping, and problem solving. Working alongside multiple departments, you will answer customer questions and concerns with confidence and a positive attitude.

Cymbiotika has been voted Best Place to Work in 2021 and 2022 and continues to cultivate a fun work environment with amazing growth opportunities!

With the motto “Your Mind and Body Deserve the Best”, our company puts great value on our employees.

Responsibilities:

  • Provide customers with order verification, updates regarding shipment, product availability and pricing.
  • Work closely with cross-functional departments to enhance customer services and brand awareness.
  • Provide analytical and specialized administrative support with general instructions.
  • Inform customers about new products and usage.
  • Analyze customer feedback on new and existing products, as well as preparing reports.
  • Respond to customer queries in a timely and effective manner, via phone, email, or social media.
  • Participate in weekly meetings that are structured to aid in the enhancement of professional development.
  • Maintain accurate records and document all customer service activities and discussions.

Requirements:

  • At least 1 year of relevant experience
  • Exceptional communication, collaboration, and problem-solving skills.
  • Exceptional interpersonal skills and a client-centered approach.
  • Great organizational and time management abilities.
  • Proficiency in Google and customer service softwares

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: One location

Job Tags

Monday to Friday,

Similar Jobs

FSNB,National Association

Retail Banker - Camden Job at FSNB,National Association

 ...Job Description Job Description FSNB is a full-service bank that has been family owned and operated for over 75 years. We are...  ...seeking friendly, adaptable individuals to join our team as an entry level Retail Bank Teller! Most of our locations are within Walmart... 

Medicine Hat Dental Office

Dental Receptionist Job at Medicine Hat Dental Office

 ...Job Description Job Description Join our dental team as our Dental Receptionist ! Were looking for a friendly, organized, and detail-oriented individual who can be a welcoming face of our practice. What You'll Do: Greet patients and manage front desk operations... 

PHP

Travel CT Technologist - $3,421 per week Job at PHP

 ...Date: 08/11/2025~ Duration: 13 weeks ~40 hours per week ~ Shift: 10 hours, nights ~ Employment Type: Travel Monday through Thursday from 10p-8a IV experience preferred 1-2 years general RT experience required. Ability to do CT and X-ray preferred COVID... 

Healthcare Support

Travel Dialysis Technician Job at Healthcare Support

 ...Job Description Healthcare Support is seeking a travel Dialysis Technician for a travel job in Huber Heights, Ohio. Job Description & Requirements ~ Specialty: Dialysis Technician ~ Discipline: Allied Health Professional ~ Start Date: 07/28/2025~ Duration... 

Kelly Services

Consultor de ventas Job at Kelly Services

 ...Job Description En Kelly, nos apasiona ayudarte a encontrar un trabajo que funcione para ti. Qu tal este? Estamos buscando un Consultor...  ...employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per...