Customer service Professional - Hybrid role - Dallas, TX. Job at Vaco by Highspring, Dallas, TX

Y2ZjMjdRTEpFbHVnNU0rWmRCV2ordlBmTEE9PQ==
  • Vaco by Highspring
  • Dallas, TX

Job Description

In this role, you will provide high-quality support to clients in the financial services industry. The focus is on delivering an exceptional customer experience, resolving inquiries efficiently, and supporting clients across various areas such as account maintenance, transfers, and system navigation.
Key Responsibilities:
* Address and resolve complex or escalated client issues.
* Support clients with brokerage operations, advisory accounts, and general inquiries.
* Guide clients in using internal systems and platforms effectively.
* Accurately document interactions using CRM tools.
* Meet quality and productivity standards while working both independently and collaboratively.
* Contribute to team initiatives and special projects as needed.
Qualifications:
* Minimum 1 year of call center experience.
* Proficiency with Microsoft Office.
* High school diploma or GED required.
Preferred Skills:
* Strong communication, problem-solving, and interpersonal abilities.
* Detail-oriented with the ability to adapt in a fast-paced environment.
* Experience in financial services or banking is a plus.
* College degree or equivalent experience is a bonus.

Job Tags

Similar Jobs

Carpet City Flooring Center - Eagle River, WI

Warehouse Associate Job at Carpet City Flooring Center - Eagle River, WI

 ...and enjoyable work environment, so bring your positive attitude to be part of this winning team at Wisconsin's LARGEST family-owned flooring store. We all work better when we're having fun on the job. Perfect job for a high school student! The warehouse associate... 

JF Petroleum Group

Construction Helper Job at JF Petroleum Group

 ...clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Construction Helper performs many tasks that require physical labor on construction sites. The Helper mainly assists the construction craft worker or electrician... 

nTech Workforce

Electrical Engineer Job at nTech Workforce

 ...Terms of Employment W2 Contract, 18 months (Possible Extension) This position is onsite in Byron, IL and other Midwest nuclear facilities. The work schedule is Monday-Friday, 8 AM-4:30 PM. Local candidates preferred Overview Our client is seeking an... 

NBCUniversal

Program Manager Job at NBCUniversal

 ...bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming... 

Haynes Bridge Animal Hospital

Veterinary Assistant / Technician Job at Haynes Bridge Animal Hospital

Why Youll Love Working Here: At Haynes Bridge Animal Hospital, we believe in making mental health a priority for our amazing team! Join our private, women-owned clinic where compassion, teamwork, and balance are at the heart of everything we do. Enjoy no weekend hours...