Job Description

Boat Sales Consultant at Moose Landing Marina

We are seeking a driven Boat Sales Consultant with experience, preferably in the marine industry, and a proven track record of consistently achieving sales goals for 5+ years. Must be self-motivated, determined to meet/exceed objectives, and eager to grow with our talented team. The position is full-time, offering an excellent benefits package, including top-tier commission plans and a high-volume dealership environment ideal for a professional salesperson. We seek the best and brightest employees with a positive attitude and strive to provide our customers with the best possible experience.

Essential Duties & Responsibilities:

• Demonstrate the ability to sell high-value boats while building and maintaining relationships with potential customers.
• Continuously monitor customer satisfaction and strive to create a pleasant buying environment for all customers.
• Develop and cultivate positive professional relationships with customers using various communication mediums including phone, text, email, in-person meetings and social media.
• Demonstrate persistent customer follow-up skills to move sales forward to closing.
• Demonstrate a proactive approach to generate leads.
• Qualify potential customers by asking questions, building rapport, and establishing trust. Determine client needs and provide suggestions on boat options that best fit their budget and requirements all while building value to the potential client in the dealership and product.
• Maintain and consistently update Customer Relationship Management (CRM) database with key information and detailed notes on all communications with existing and potential customers.
• Comfortable conducting safe, effective sea trials without assistance.
• Keep up to date on the latest boat model details and specifications for all our brands. Have a keen understanding of competitive boat products and how they compare to the models we sell.
• Coordinate boat deliveries to customers.
• Accurately prepare sales contracts and associated documentation.
• Must work weekends in season. You will be required to actively participate in boat shows, trade shows, open houses, and off-site networking events.
• Possess or be willing to obtain certified professional yacht broker credentials.

Qualifications and Skills:

• Must have strong boating skills/experience, (3) years or more required. Former/current boat owners are preferred.
• Ability to work as a team player, has a positive attitude, and a strong work ethic.
• Ability to proficiently handle power boats, including docking. Recognize and understand nautical aids to navigation, such as buoys and day markers.
• Exceptional oral and written communication skills required.
• Adept math skills. Ability to compute percentages, subtract discounts, and add/multiply to determine sale pricing offers.
• Ability to establish and maintain effective working relationships with all dealership personnel.
• Demonstrates flexibility in all aspects of work requirements.
• Maintain a high attention to detail.
• Ability to independently prioritize the most effective and efficient actions that drive sales and results.
• Willingness to continuously develop professionally by trying new things, embracing feedback, and seeking out learning opportunities.
• Must possess a valid driver's license.
• Background check required

Education and/or Experience:

• High school diploma or equivalent; additional education or certifications in business or sales are a plus.
• Proven experience in a sales role is a plus.

Computer Skills (Preferred but not required):

• Proficient in the use of Microsoft Office (Outlook, Excel, and Word) and the Salesforce CRM. Experience with Lightspeed and/or Boat Wizard software is a plusability to learn new platforms quickly.

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, frequently required to talk or hear, occasionally required to stand and walk, and occasionally required to lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Competencies:

• Job Knowledge - Competent in required job skills and knowledge; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Problem Solving - Identifies and resolves problems promptly; uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; responds to requests for service and assistance; meets commitments.
• Communications - Expresses ideas and thoughts verbally; exhibits good listening and comprehension; keeps others adequately informed.
• Cooperation - Exhibits tact and consideration, helping and supporting coworkers.
• Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Teamwork - Provides and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts to succeed.
• Business Acumen - Understands business implications of decisions.
• Conflict Resolution - Keeps emotions under control.
• Cost Consciousness - Conserves organizational resources.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Organizational Support - Adheres to established policies and procedures. Adaptability - Adapts to changes in the work environment; able to deal with frequent changes, delays, or unexpected events.
• Personal Appearance - Dresses appropriately for the position.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability - Takes responsibility for own actions; commits to long work hours, when necessary, to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan.
• Initiative - Volunteers readily, seeks increased responsibilities, and asks for and offers help when needed.
• Planning/Organizing - Uses time efficiently.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Safety and Security - Observe safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.

Benefits: Health, Dental, Vision, STD/LTD, and Life insurance are available, along with paid time off, a 401 (k) after one year, and incentive/team bonuses.

About Moose Landing Marina

Moose Landing Marina has fifteen acres and 1,000 feet of frontage on Brandy Pond, with access to Long and Sebago Lakes. It offers parts and service, new and pre-enjoyed boat sales, brokerage services, indoor and outdoor storage, dockage, a launch ramp, boat transport, 200 deep water slips, and the largest fleet of boat rentals.

Recognized as one of the top marine facilities in the country, Moose Landing Marina, a Marina Holdings company, is Five Star Certified and a Top 100 Dealer, ranking #7 in North America in 2023. We strive to deliver above the competition by providing exceptional accommodations in our marina and impeccable customer service from sales to service to storage and transport. These efforts have paid off with a loyal following of customers, which helped the company earn a spot on the Inc. 5000 list for fastest growing companies in 2021 and one of the Best Places to Work in Maine in 2023 and 2024.

Moose Landing Marina is an entity of Marina Holdings LLC located at 72 Lafayette St, Yarmouth, ME 04096.

Marina Holdings, LLC is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service

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