Performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
1. Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers
2. Meets with potential customers to determine their boating needs. Provides information necessary to allow the customer to make an informed buying decision.
3. Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
4. Maintains awareness of advertised items
5. Remains current on & adheres to all selling skills training & direction
6. Works cooperatively with the Service Department to see that delivery to the customer is seamless
7. Maintains complete confidentiality of all sensitive & personal information
8. Participates in special events such as Boat Shows, Parking Lot events, etc.
9. Accurately completes all necessary paperwork required within the selling process.
10. Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
11. Utilizes IDS Prospect Management screens on a daily basis, specifically entering new customers and conducting follow up activities with customers before and after the sale.
12. Maintains a clean and professional work area.
13. Follows all Company Policies and Procedures
High School education or equivalent experience
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Able to lift up to 50 pounds & to stand for extended periods
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
Performs other duties & assignments as needed (including temporary assignments in other areas of the Store)
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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