Job Description
Bilingual Customer Service Representative – Call Center
???? Location: On-site in Arecibo, Puerto Rico
Are you bilingual, organized, and passionate about delivering excellent customer service? Join our team and support a meaningful mission serving veterans and their families!
???? Key Responsibilities:✔ Handle inbound and outbound calls with professionalism and empathy
✔ Review and process medical claims and benefit inquiries
✔ Accurately document each interaction in client systems
✔ Navigate multiple platforms using dual monitors
✔ Meet established quality and productivity metrics
✔ Collaborate with internal teams to resolve complex cases
???? Must be available to work on-site in Arecibo, Puerto Rico
???? Bilingual – Fluent in English and Spanish (spoken and written)
???? High School Diploma or GED
⌨ Typing speed of at least 40 WPM and experience with 10-key numeric entry
???? Basic proficiency in Microsoft Word and Excel
???? Must be a U.S. Citizen
???? Must be able to pass a background check
???? Previous experience in a call center or customer service environment
???? Familiarity with systems related to medical claims or the Department of Veterans Affairs (VA)
????️ Comfortable working with multiple systems and dual monitors
???? Strong communication skills, professionalism, and a customer-first attitude
???? Competitive pay
???? Legally compliant benefits
???? Professional work environment with opportunities for growth
...The UAA Department of Theatre and Dance in the College of Arts and Sciences is seeking adjunct instructors to prepare students for fulfilling careers in performance theatre. This position requires community and educational outreach; the ideal candidate should possess a...
...their skills and knowledge in healthcare while making a difference in... ...Assist in department's general administrative reporting duties. Manage... ...Organization Skills Data entry Maintaining patient files... ...GRADUATES) This in an entry-level position Medical office experience...
...competencies have been demonstrated. Cares for patients ranging in age from newborn to elderly as noted on age-related category. Clinic Care Technician ($16.82-$25.05 based on experience): The Clinic Care Technician is primarily responsible for providing...
...execution-focused Chief Financial Officer (CFO) to lead financial operations, drive long-... ...support scale and automation. Ensure timely, accurate reporting of financial results -... ...days, flexible work hours and the option of working from home part time. #J-18808-Ljbffr
...financial-related activities including direct responsibility for finance/accounting, financial planning & analysis (FP&A), tax,... ...business administration, management, finance or related disciplines; MBA and/or CPA strongly preferred. ~ Deep expertise in strategic business...