Area Operations Manager - Newport News Job at Office Pride of Virginia Beach, Newport News, VA

ZHZBejR3SFBFVnFxNDhpZWRSU2o5dkRZS3c9PQ==
  • Office Pride of Virginia Beach
  • Newport News, VA

Job Description

Company Verse:

Commit your works to the Lord , and your thoughts will be established. Proverbs 16:3

We are in Growth Mode! Be part of something Great!

Base salary is $60,000 and with regular monthly bonus that should bring your compensation to $66,000 plus commissions to the potential of $70,000+.

Position Summary

This Operations Area Manager position owns delivering commercial cleaning services for multiple facilities in Virginia centered around Newport News/Williamsburg area. Operations includes managing both day porters and evening cleaning technicians. You will be responsible for customer satisfaction, troubleshooting, employee management and labor and supply budget. Expected hours would average 50 hours per week. Flexibility is key since training and troubleshooting could happen before or after the normal shift. This position manages the front line crew which ranges from 30-50 more full and part-time employees and facilities across Virginia. Must have open availability to work in the morning and evening.

This position could require bending, reaching, extending, lifting up to 50lbs, and travel on stairs as you help your team!

Area Manager:

1. Customer Satisfaction and Service Excellence

o Establishes rapport with client to provide excellent customer service.

o Maintains an environment that is clean, attractive, and orderly.

o Ensures task list is completed to contract plus.

o Evaluates and verifies cleaning crew staff’s performance through the review of completed shifts/inspections. Provides direction on found conditions and methods of correction.

o Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing long-term solutions.

o Identifies need and prices additional work such as floor or disinfecting.

2. Efficiency Improvement and Budgets

o Manages employee work schedules, reviews, and approves payroll (overtime and time off)

o Ensures labor and supply costs are underbudget.

o Establishes workflow and assignments and documents roles.

o Continuously improves efficiency and cost through improved methods and equipment.

3. Employee Growth and Satisfaction

o Interviews, selects, and assigns cleaners to dynamic schedule.

o Develops and grows leaders and supervisors and ensures job function training to employees.

o Identifies staff development and ongoing training needs on each cleaning crew member.

o Demonstrate and promote company culture, values, and management philosophy.

Requirements:

  • 5 years previous supervisory experience
  • 5 years cleaning, restaurant or hospitality industry experience a plus
  • Thrives in fast-paced environment with lots of moving parts and people.
  • Ability to work flexible hours as needed
  • Willing to travel and manage accounts around VA
  • Training will be in the Virginia Beach area
  • Has a heart for service and strong customer service ethic and experience
  • Floor & Carpet cleaning knowledge a plus
  • Spanish Speaking a plus
  • Sales Experience a plus
  • Military experience a plus
  • Understanding of cost control, budgets, and financials
  • Good communication skills both written and spoken,
  • Good computer skills including Microsoft office and ability to quickly adapt new technology
  • Valid drivers’ license and good driving record

Benefits

  • Weekly Pay
  • Health insurance
  • 401K Plan
  • Access to company van
  • Profit bonus within 6 months of start
  • Project Work Commission
  • Free company shirts/vest to wear on job site
  • Paid training time
  • Bonuses paid to team members who refer qualified applicants hired by us.
  • Bonuses paid to team members who refer a business that becomes a customer.

Job Tags

Weekly pay, Price work, Full time, Contract work, Part time, Gangs, Flexible hours, Shift work, Day shift, Afternoon shift,

Similar Jobs

ARC of South Florida

Accountant / Payroll - Non-Profit, Remote Job at ARC of South Florida

 ...Description About our agency: The Arc of South Florida Inc. is a nonprofit private agency serving the community since 1953. Our mission...  ...: Under the direction of the CFO and the Senior Accountant, the Accountant is responsible for managing the accounting records... 

City Wide Facility Solutions

Part Time Cleaner - 30 Hours Job at City Wide Facility Solutions

 ...repairs Secure facilities after operating hours by locking doors, closing windows and...  ...preferred but not required Benefits Part Time employment of 30 hours with possibly more...  ...Labor Day, Thanksgiving and Christmas. Day Shift Hours Hourly Rate $15.00/hr... 

Cypress HCM

Developer python / .net Job at Cypress HCM

 ...RPA Developer About the Role We are seeking a highly skilled Senior Intelligent Automation Analyst with strong background in developing RPA with a strong background in automating finance processes and building complex, scalable RPA bots. This role requires an experienced... 

Lively X Studio

Group Fitness Instructor Job at Lively X Studio

POSTION OVERVIEW Lively Xs mission is to create a women-exclusive space where confidence, strength, and community come first. Our programs are designed by women for women to help women build confidence, consistency and real results in a supportive and uplifting environment...

Verkada

No experience | Solutions Engineer Job at Verkada

 ...Engineers to own and enhance the customer experience, from the proof-of-concept to the final...  ...working with APIs, Python, and other coding languages is a plusExperience working with...  ...and 80% for family premiumsNationwide medical, vision and dental coverageHealth Saving...