Company Verse:
Commit your works to the Lord , and your thoughts will be established. Proverbs 16:3
We are in Growth Mode! Be part of something Great!
Base salary is $60,000 and with regular monthly bonus that should bring your compensation to $66,000 plus commissions to the potential of $70,000+.
Position Summary
This Operations Area Manager position owns delivering commercial cleaning services for multiple facilities in Virginia centered around Newport News/Williamsburg area. Operations includes managing both day porters and evening cleaning technicians. You will be responsible for customer satisfaction, troubleshooting, employee management and labor and supply budget. Expected hours would average 50 hours per week. Flexibility is key since training and troubleshooting could happen before or after the normal shift. This position manages the front line crew which ranges from 30-50 more full and part-time employees and facilities across Virginia. Must have open availability to work in the morning and evening.
This position could require bending, reaching, extending, lifting up to 50lbs, and travel on stairs as you help your team!
Area Manager:
1. Customer Satisfaction and Service Excellence
o Establishes rapport with client to provide excellent customer service.
o Maintains an environment that is clean, attractive, and orderly.
o Ensures task list is completed to contract plus.
o Evaluates and verifies cleaning crew staff’s performance through the review of completed shifts/inspections. Provides direction on found conditions and methods of correction.
o Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing long-term solutions.
o Identifies need and prices additional work such as floor or disinfecting.
2. Efficiency Improvement and Budgets
o Manages employee work schedules, reviews, and approves payroll (overtime and time off)
o Ensures labor and supply costs are underbudget.
o Establishes workflow and assignments and documents roles.
o Continuously improves efficiency and cost through improved methods and equipment.
3. Employee Growth and Satisfaction
o Interviews, selects, and assigns cleaners to dynamic schedule.
o Develops and grows leaders and supervisors and ensures job function training to employees.
o Identifies staff development and ongoing training needs on each cleaning crew member.
o Demonstrate and promote company culture, values, and management philosophy.
Requirements:
Benefits
...Skills/Qualifications ~ HS diploma or GED or Bachelors degree ~8 years of experience in fraud, waste & abuse (FWA) investigations or special investigations unit (SIU) including 1 yr experience working with Medicaid ~ Must hold one of the following certifications...
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